The beautiful thing about a credit union is the spirit of local empowerment. Without the large centralized banking structure of corporate banks, a credit union depends more on the satisfaction of its members. At a credit union, members are owners, and the perks are plentiful!

Expect enriching (and free) financial literacy courses, superior in-person customer service, and less pesky fees and account charges as a Delaware credit union member. These and more are great reasons to switch to a credit union this year! 

Get An Attentive, In-Person Banking Experience

There’s nothing worse than calling your bank and waiting in an impersonal call-center queue. Why not try something else and join the local movement? According to Consumer Reports, credit unions achieve a 96% satisfaction rate when members are asked about their credit union’s customer service.  

A lot of this is about accessibility. With a local credit union, walk into a branch in person and get that attentive, one-on-one personalized service you are missing with a larger national bank. It’s as simple as eye contact, a smile, and the satisfaction of getting to know the needs of each community member. 

Your Money Going To A Good Cause

Part of what makes credit unions so great is participating in the fabric of your community.  Suppose a bank runs by corporate decision-makers who live thousands of miles away. In that case, it’s easy for a bank to lose sight of what community members need. 

At DEXSTA, our deepest values align with people helping people. That’s why we sponsor organizations like the Boys and Girls Club, the Sunday Breakfast Mission, and the Ronald McDonald House. Our members love to know that we invest time and money back into the places where they live and work. 

Fill In Financial Education Gaps With With Free Online Courses

Many Delaware credit unions offer free financial literacy courses to equip all members, young and old, to make informed financial decisions. DEXSTA Federal Credit Union partners with Banzai, a fun, interactive platform with videos, debt calculators, and more. Topics include things like how to buy a house, create a budget, save for college and understand inflation. Harnessing the power of financial literacy means members can plan for their financial futures and avoid the common pitfalls of bad offers or money mismanagement. 

Get Trusted Local Expertise With DEXSTA Federal Credit Union 

If an enriched local experience is what you expect from your financial services provider, switching to a Delaware credit union could be the right move for you! So if you live in the New Castle, Kent County, Delaware, Cecil County, and Maryland communities, learn how DEXSTA can help you put your financial future and community first. Since 1937, we’ve helped locals finance their first home, borrow money for a new car, and get out of debt. Explore your options with us today!