Online eStatements are a free service offered to all of our DEXSTA FCU members.
Secure, fast, and simple, you’ll receive your statement on or soon after the first of each month. No more waiting for mail delivery. Go paperless and receive your e-statement on the first of each month. No more looking through stacks of paper to find your statements—we’ll keep one year of e-Statements for you to view online 24/7.
eStatements have all of the same information as your mailed statements and are easier on the environment by eliminating unnecessary paper waste. Like your paper statements, these are official documents, so you can use them for tax purposes.
We will discontinue the delivery of your paper statements after you sign up. You will receive an email notification when a new statement is available online. You can opt out if you decide to switch back to paper statement delivery by selecting “eStatement not enabled” in your eStatement Preferences or download and print the opt out form and forward it to one of our branches.
By clicking continue in Home Banking e-Statement Preferences, you specifically consent and agree to accept e-Statements electronically. An email notice of the availability of the forgoing will be sent to the email address you provide. Your online e-Statements will include the periodic account and transaction activity for your Deposit and Loan accounts; electronic funds transfer services; and periodic notice of billing error rights. Responses to billing error inquiries will be sent to your postal mail address.
It is important that you inform us each time your email address changes so we can communicate the availability of your e-Statements, or any change in terms or change to our service. You can do this by completing the email address change in the Self Service menu in Home Banking.
Your e-Statements will be available for up to one year on our website and can be obtained by using any computer that is linked to the Internet. You may access your e-Statements as PDF documents through our website. You will need Netscape 7.2, Internet Explorer 6.0 or higher or Firefox 5 and Adobe Acrobat Reader 4.0 or higher to access e-Statements electronically for your records. By your consent you are telling the Credit Union that you have printing capability or the capability to store electronically for your records. You may subsequently request a paper copy of your statement; however, there will be a charge according to the current fee schedule.
We will suspend mailing your paper statements when you consent to receiving e-Statements online. You have the option to opt out if you wish to discontinue receiving e-Statements and would like to receive your statements through mail delivery. You will need to make the change in Home Banking by changing your e-Statements preferences to e-Statements not enabled. We will not charge you for this service.
You have authorized the Credit Union to send electronically future disclosures required by law, other notices, promotional material, newsletters, special offers etc.